Conditions d’utilisation

Terms of Service

Last updated: September 27, 2026

This online store is operated by SIA Charmele Avenue, registration number 40203735770, registered at Ropažu iela 14A–59, Rīga, LV-1039, Latvia. Throughout the site, “we”, “us” and “our” refer to SIA Charmele Avenue.

Using our store
By visiting the site or placing an order, you agree to these Terms of Service and our related policies. You must use the store lawfully and provide accurate information when ordering.

Products and availability
We aim to display products, colours, measurements and availability accurately. Screen settings and lighting can affect colour appearance. We may correct obvious errors and limit quantities where reasonably necessary.

Orders, prices and payment
Prices and the currency applicable to your market are shown at checkout. An order is an offer to purchase; a binding sale is formed when we accept the order and send confirmation. We may decline or cancel an order for legitimate reasons, including suspected fraud, pricing errors or unavailable stock, and will refund any payment taken.

Delivery and returns
Processing times, delivery estimates, duties and destination availability are described in our Shipping Policy. Cancellation, return and refund rights are described in our Return and Refund Policy.

Intellectual property
The site's branding, copy, photographs, graphics and design are owned by or licensed to SIA Charmele Avenue. They may not be reproduced or commercially used without permission.

Liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, or your mandatory consumer rights. To the extent permitted by law, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was formed.

Changes
We may update these terms prospectively by publishing a revised version. The terms in force when your order was accepted apply to that order.

Governing law and disputes
These terms are governed by Latvian law, without depriving consumers of mandatory protections in their country of residence. Please contact us first so we can try to resolve any concern. Consumers may also contact their national consumer-protection authority or the European Consumer Centre network.

Contact
Email: grace@charmeleavenue.com
Phone: +371 26 305 834
Address: SIA Charmele Avenue, Ropažu iela 14A–59, Rīga, LV-1039, Latvia